Shipping policy

SHIPPING/DELIVERY

As a service to our customers, Westside Textiles will arrange the shipping of orders via one of our preferred carriers. All charges are PROFORMA and will be included on the final balance due notice. 

If the customer chooses to manage their own freight and delivery, Westside Textiles must be notified of the specific details of the movement such as the desired date of pickup. The fee to move the product from a manufacturer to a terminal for "customer's own" pick-up will be added to the balance due. All shipments are moved through a Bill of Lading or carrier's automated delivery system. The location of the pick-up by the client or the client's agent may trigger sales tax responsibility at that location.

Ownership of the product transfers to the customer (owner) upon the freight carrier taking possession of the order for transport. Therefore, responsibility for damage occurring in-transit is the owner's.

International shipping quotes available upon request. All international shipments require Certificate of Origin. There is a $50 fee and a 24 hour lead time.

For receiving, inspection and damage claims, please see our Delivery & Returns Policy.